: 27 Emptying one's inbox does not mean finishing everything.
Do not put clarified items back into the inbox. : 122 Do not use one's inbox as a "to do" list.
on a context-based "next action" list if there is only one step to complete itĮmpty one's inbox or inboxes daily or at least weekly ("in" to empty).delegated to someone else and, if one wants a reminder to follow up, added to a "waiting for" list.immediately completed and checked off if it can be completed in under two minutes.on a list of tasks, with the outcome and next action defined if the "incomplete" is a "project" (i.e., if it will require two or more steps to complete it).As a result, items end up in one of the eight oval end points in the diagram: Once all the material ("stuff") is captured (or collected) in the inbox, : 106 each item is clarified : 122 and organized : 141 by asking and answering questions about each item in turn as shown in the black boxes in the logic tree diagram. (The first edition used the names collect, process, organize, plan, and do the descriptions of the stages are similar in both editions). The workflow is driven by five questions (black rectangles in the diagram on the right): capture, clarify, organize, reflect, and engage. The GTD workflow consists of five stages. Logic tree diagram illustrating the second and third steps (process/clarify and organize) of the five-step Getting Things Done workflow : 88 Then, as "stuff" enters one's life, it is captured in these tools and processed with the following workflow. These tools can be physical or electronic as appropriate (e.g., a physical "in" tray or an email inbox). : 14 The system in GTD requires one to have the following tools within easy reach: In this way, one can work on the task at hand without distraction from the "incompletes". He claims stress can be reduced and productivity increased by putting reminders about everything one is not working on into a trusted system external to one's mind. A self-assessment is made of the emotions experienced after completing the steps of this process.The next step required to approach completion of the task is written down.A description of the successful outcome of the "incomplete" is written down in one sentence, along with the criteria by which the task will be considered completed.The most annoying, distracting, or interesting task is chosen, and defined as an "incomplete".
Allen calls these sources of stress "open loops", "incompletes", or "stuff". Allen first demonstrates stress reduction from the method with the following exercise, centered on a task that has an unclear outcome or whose next action is not defined.
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